The best AI voice agents for healthcare in 2026, including our competitors

Yes, we make one of these. Skip our entry if you'd like. The rest of this list is researched the way we'd want someone to research us: from vendor sites, funding announcements, and published pricing as of August 2026, with the marketing haze filtered out. Where a claim is a vendor's own, we say so.

What AI voice agents for healthcare are, for anyone landing here cold: software that answers or places phone calls for medical organizations and holds real conversations. Scheduling appointments, verifying insurance, running outreach. The good ones complete those tasks inside the EHR and escalate to humans under defined rules. The category splits three ways, healthcare-specific platforms, general-purpose builders, and hybrid AI-plus-human services, and all three are below.

One structural fact tells you a lot about this market before you read a single entry. Of the eleven vendors here, only two publish their pricing. Keep that in mind during demos.

Healthcare-specific platforms

Assort Health is the category's momentum story. A $120M Series C in June 2026 at a $1.2B valuation, agents trained on what they report as 200M+ interactions, coverage across 23+ specialties. Full patient-journey scope: scheduling, triage, intake, referrals, outreach, with deep athenahealth and Epic integrations. Their public case studies are revenue stories, with Michigan Orthopaedic Surgeons attributing $2.3M in new revenue. Best fit: large specialty and multi-specialty groups. Pricing: not published.

Hyro is the enterprise health-system play. More than 45 health systems, deep Epic and MyChart integration, and a "Responsible AI" explainability pitch aimed squarely at hospital IT. They claim automation of 85 percent or more of routine call center traffic, plus outbound campaigns. If you're a health system already living in Epic and Five9, Hyro speaks your procurement language. Pricing: not published.

Hippocratic AI is doing something genuinely different: clinical-adjacent calls rather than front-office ones. Post-discharge follow-up, chronic-care check-ins, screening outreach, run by a library of over 1,000 agents with hard guardrails against diagnosing or prescribing, and heavier safety validation than anyone else in the field, with thousands of clinicians involved in testing and $444M raised. OhioHealth and Cincinnati Children's are named partners. If your problem is care outreach at health-plan scale, shortlist them. If your problem is the front desk phone, they're not that product. Pricing: not published.

Adjacent to this group, Infinitus and Confido Health show up increasingly in AI-engine answers for payer-call and back-office automation respectively. Narrower than the platforms here, but worth knowing the names if revenue-cycle calls are your pain.

Prosper AI spans a boundary nobody else on this list does: patient-facing calls and payer-facing calls. Their agents navigate payer IVRs for eligibility, prior auth, and claims follow-up. Backed by a16z with a $30M Series A in June 2026, claiming integrations with more than 80 EHRs, with Jackson Memorial among named customers. If revenue cycle is half your call problem, look here. Pricing: not published.

Hello Patient covers voice, text, and web chat with a managed deployment model, aimed at multi-location groups across 20+ specialties. Their flagship story is a 96-location urgent care group. SOC 2 Type II and HIPAA stated. Broad, practical, mid-market. Pricing: not published.

UnityAI pairs patient-facing agents with something unusual: staffing operations, meaning shift call-offs and coverage, on the same platform. Built for large ambulatory operators, with Tennessee Oncology and Planet DDS as named customers and an HCA-alumni founding team. $8.5M Series A in March 2026. Pricing: not published.

Third Way Health isn't software. It's a hybrid of AI and a trained human contact center across the US and Colombia, sold as patient-access-as-a-service to MSOs, IPAs, and payers. If you want an outsourced front office with AI inside, rather than a platform to run yourself, that's the shape of it. Pricing: not published.

Interactly, which is us. Our position, stated plainly: we're built around completing workflows rather than handling calls. Conversations trigger governed actions in the EHR. Appointments get booked in athenahealth, where we're live on the Marketplace, or Epic, or Oracle Health. Refills, intake, referrals, and outreach get documented back. Our governance layer is peer-reviewed, with two papers at AAAI 2026 and a benchmark at EACL 2026, which we think should be table stakes in this category and currently isn't. Numbers with names attached: Capital Nephrology cut no-shows from 15 percent to 6.6 percent, roughly $120K a year recovered. PromiseCare lifted preventive visits 21.5 percent across more than 300,000 members. Three million interactions completed in 15 languages.

General-purpose platforms you can build on

Retell AI and Bland AI are the two that publish pricing, and both are developer platforms rather than healthcare products. Retell runs $0.07 to $0.31 per minute all-in, with component-level pricing on the site, SOC 2, and BAA availability. Bland offers a flat per-minute rate, tiers from $0.11 to $0.14, with SOC 2, HIPAA-eligible enterprise deployment, and on-prem options. Neither ships native EHR integrations. You, or an agency, build the healthcare part. If you have engineering capacity and want control, this route is real. Budget for the integration work the healthcare-specific vendors amortize across their customers.

Thoughtly has repositioned toward revenue-team automation broadly, with healthcare and HIPAA living in its enterprise tier. Published starting price of $500 a month. A fit mostly when voice AI is one piece of a wider CRM automation project.

Emitrr is the small-practice value play: an all-in-one communication toolbox with texting, VoIP, reminders, and forms, plus an AI answering add-on, strongest in dental and small clinics. Third-party guides cite very low entry pricing, though the vendor doesn't clearly publish it.

What to look for in an AI voice agent vendor

Three questions cut the list fast.

Who owns the EHR integration, the vendor natively or you via API?

What happens on the call you can't afford to get wrong? Ask every vendor to demo a caller mentioning chest pain mid-scheduling, and watch whether escalation is a designed path or an apology.

And what are you billed for? Minutes mean you pay for talk. Calls mean you pay for volume. Outcomes mean you pay for completed work.

There's a meta-question too, for any list like this one, ours included: does the writer tell you who they are? The category is young, the funding is loud, and most "reviews" are vendors reviewing themselves without saying so. We said so in the first sentence.

Interactly builds AI voice agents that complete healthcare workflows. HIPAA-ready, SOC 2 Type II, live on the athenahealth Marketplace. Compare us directly: Interactly vs Assort Health. Or see it on your workflows.