Product suite

One intelligence layer. Three care experiences.

The patient sees a conversation. The care team sees complete work.

The Platform Behind Every Experience

Six layers. One governed GenAI platform.

Every conversation is governed. Every action is traceable. Every outcome improves the system.

Data-to-action Intelligence

Unifies conversation context, patient/member signals, workflow history, and operational data so agents know what needs to happen next.

Governed Agentic Workflows

Specialized healthcare agents operate inside approved workflows, protocols, permissions, and escalation rules.

Omnichannel engagement

Engage patients and members through voice, SMS, email, mobile, and video with one continuous context across every channel.

System-of-record integration

Connect to EHRs, CRMs, telephony, scheduling, payer feeds, care management systems, and data platforms without replacing existing infrastructure.

Human-in-the-loop safety

Escalate clinical, sensitive, or complex moments to the right person with the transcript, context, recommended next step, and audit trail.

Continuous improvement

Capture workflow traces, outcomes, and human feedback to improve agents, routing, protocols, and performance over time.

Pulse

The AI workspace for care teams

Chat with healthcare AI assistants, search organizational knowledge, review conversations, manage AI agents, and monitor utilization - all from a single, secure workspace built for clinical and operational teams.

Chat with AI assistants using your organization's knowledge

Review conversations, transcripts, and patient context

Manage assistants, prompts, and utilization from one workspace

Mobile Care

Continuous care beyond the visit

Guide patients through check-ins, medication reminders, symptom monitoring, care plans, and personalized follow-ups, keeping care connected long after they leave the clinic.

Personalized care plans, reminders, and education

Symptom check-ins with protocol-guided follow-up

Keeps patients connected between visits

Care Companion

AI video care that feels personal

Deliver warm, conversational video experiences that educate, monitor, and support patients at home while following clinical protocols and seamlessly escalating when human care is needed.

Natural video conversations guided by clinical protocols

Personalized education, coaching, and symptom assessment

Escalates to the care team when needed

If you checked more than two of these, it's time to rethink how conversations become care.

See how Interactly helps healthcare organizations turn every conversation into coordinated action.

EHR / EMR integrations

Multilingual Support

Be Part of the Change

Book a demo to discover the transformative impact interactly can have on your organisation.

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