Your systems stay. The work starts moving.

Interactly is a healthcare AI platform that turns patient conversations into completed care workflows. Every voice call, text, chat, mobile interaction, or video visit becomes the right next action - coordinated across your existing healthcare systems.

Most AI tools answer questions. Interactly completes the work. It understands intent, applies clinical protocols, orchestrates the next step, escalates when needed, and documents the outcome back into your systems.

Interactly supports a wide range of operational and clinical workflows, including appointment scheduling, referral coordination, prior authorization, medication refills, care-gap outreach, post-discharge follow-up, Annual Wellness Visits, at-home care, and patient engagement.

Interactly integrates with leading EHRs, CRMs, telephony platforms, payer systems, scheduling solutions, and healthcare data platforms - including Epic, Oracle Health (Cerner), athenahealth, eClinicalWorks, MEDITECH, Salesforce Health Cloud, Twilio, Genesys, Five9, and more.

Because Interactly works with your existing systems, there is no rip-and-replace project. Most organizations can launch their first workflow in weeks, with additional use cases added incrementally.

No. Interactly complements your existing technology stack. It orchestrates conversations into workflows and writes outcomes back into your EHR, CRM, scheduling, and other systems of record.

Yes. Interactly is built for healthcare with HIPAA-ready infrastructure, SOC 2 Type II certification, enterprise security controls, audit trails, role-based access, encryption, and human oversight built into every workflow. A Business Associate Agreement (BAA) is available for eligible customers, and additional security documentation is available through our trust center. Learn more in our Security & Trust Center.

Patient data remains protected within enterprise-grade infrastructure. PHI is never used to train public AI models, and data handling, retention, and residency are configured to meet your organization's security and compliance requirements.

Interactly combines AI with clinical protocols, business rules, and human oversight. Every workflow follows configurable governance policies, supports auditability, and escalates to care teams whenever human intervention is required.

Interactly is priced around the workflows and outcomes you automate - not seats or conversation volume. Pricing is tailored to your deployment, use cases, and expected scale.