Location: Hyderabad, India

Work type: On-site / Work from Office

About Us

We’re building a conversational voice assistant that transforms how people interact with businesses. Join early and help shape our core services, data models, and AI/LLM platform.

The road ahead is ambitious: we’re scaling to thousands of concurrent calls, maturing an AWS-native platform that is secure, observable, and cost-aware. You’ll play a critical role in evolving our LLM/RAG stack, deploying reliable pipelines, and setting engineering standards that will define the future of our platform.

What You’ll Do

• Design, maintain, and optimize CI/CD pipelines to enable fast, reliable deployments.
• Manage and scale AWS ECS/EKS clusters for containerized workloads.
• Implement strong monitoring, logging, and alerting systems for observability.
• Ensure platform security and compliance with HIPAA and SOC2.
• Automate infrastructure using Infrastructure as Code (Terraform/CloudFormation).
• Continuously tune AWS usage for performance and cost optimization.
• Collaborate with developers to improve velocity and build self-service tooling.
• Support incident response, troubleshooting, and postmortems.

Must-Haves

• 5+ years in a DevOps, SRE, or Cloud Engineering role.
• Strong experience with AWS services (ECS, EKS, EC2, S3, RDS, IAM, etc.).
• Proficiency with Docker and container orchestration.
• Hands-on experience with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI).
• Solid understanding of monitoring and observability (CloudWatch, Prometheus, ELK, etc.).
• Hands-on experience with Terraform or CloudFormation.
• Excellent problem-solving and collaboration skills.

Nice-to-Haves

• AWS Certifications (Solutions Architect, DevOps Engineer, SysOps Administrator, or similar).
• Experience running Jenkins pipelines at scale.
• Background in security automation and compliance (SOC2, HIPAA).
• Cloud cost optimization experience.
• Knowledge of networking, secrets management, and incident response best practices.
• Strong scripting/automation skills (Python, Bash, or similar).

Why Join

• ‍Real impact, real scale: Your work will power thousands of concurrent real-time calls and mission-critical workflows.
• ‍Ownership from day 1: Architect → build → deploy → monitor; no heavy bureaucracy, just impact.
• ‍Deep technical growth: Work across AWS (ECS/EKS, Lambda, S3, SQS/SNS, CloudWatch), CI/CD, Docker/Kubernetes, and security/compliance.
• ‍Hard, meaningful problems: Low-latency real-time pipelines (WebSockets/audio), reliability at scale, cost/latency tuning, and robust observability.
• Challenging problems: Build secure, cost-efficient, low-latency pipelines and reliable infrastructure at scale.
• ‍Fast feedback loop: Automated CI/CD, observability, frequent releases, and clear success metrics (latency, reliability, cost).
• ‍Engineering culture: Code reviews, runbooks, postmortems, and a collaborative team that values clear communication.
• ‍Mission + rigor: Build HIPAA/SOC2-aligned systems that balance speed, security, and reliability.
• ‍Remote-friendly & collaborative: Pragmatic processes, respectful schedules, and a focus on outcomes over hours.

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We’re an equal-opportunity employer and value an inclusive, diverse team.

Let's talk at careers@interactly.ai