AI teammates for every patient touch-point—voice, text, email, fax, and beyond

Interactly’s full-stack, multimodal platform automates front- and back-office workflows—from scheduling and results delivery to prior-auth paperwork—so caregivers spend time on care, not clerical tasks. We bill only for the outcomes we create, never for the tech we run

Administrative drag is the hidden epidemic in healthcare.

Our platform merges natural-language AI, document intelligence, and deep EHR/RCM integrations into a single operating layer. The result: every interaction—whether it starts as a call, a text thread, or a fax—finishes with the chart updated, the claim ready, and the patient in the loop.

Our AI Teammates unlock patient care

Our “Magical” Features

Feature Highlights

Multimodal Fabric

Voice with medical-grade pronunciation, rich SMS & chat, secure email, and e-fax, stitched into one timeline.

End-to-End Workflow Engine

Ingest PDFs, HL7, FHIR, audio, or fax; branch through healthcare decision trees; write back to any EHR.

Healthcare Knowledge Graph

Crawls your public site and internal docs to stay current on departments, insurance plans, prep instructions

Custom Voice Stack

Cloned provider voices, emotion cues, turn detection, noise suppression, bilingual fluency.

Guard-Railed LLM Core

Open & fine-tuned models with PHI redaction, anti-hallucination filters, and auto-escalation triggers.

Agentic Orchestration

Drag-and-drop builder + sandbox simulation = 10× faster deployments.

Enterprise Integrations

Epic, Cerner, Athena, NextGen + Twilio, Bandwidth, Cisco, Genesys for warm hand-offs.

Adaptive Workflows for the front office, clinical & back-office

Patient Access

Self-service appointment management and eligibility checks.

Diagnostic & Lab Follow-Up

Automated result delivery and next-step scheduling within mandated timeframes.

Chronic & Preventive Outreach

AI closes STAR/HEDIS gaps with voice+text campaigns and real-time documentation

Revenue-Cycle Automation

From benefits verification to denial recovery, all without extra FTEs.

Why We’re Different

Why We’re Different

AI is transforming healthcare call centers by reducing wait times, automating

True multimodal engine

One continuous conversation across voice, SMS, chat, email, and fax—no channel silos.

Outcome-Based Pricing

Pay for scheduled visits, cleared prior-auths, and satisfied quality measures, not for “bot minutes.”

Workflow simulation sandbox

Hyper-realistic practice runs surface edge-cases and PHI-risks before go-live.

Healthcare-native guardrails

HIPAA, SOC 2, clinical-escalation triggers, and built-in coding rules keep every task compliant.

Elastic outreach

Touch tens of thousands of patients or payers interactions simultaneously without needing extra staff or struggling interactions.

Enterprise ready!

EHR Integrations

Communications & Call center integrations

About Us

Nava Davuluri

Nava Davuluri

CEO, Co-Founder

2X founder, MS in CS with focus on Computer Vision with experience from Cisco, TripAdvisor & as a Co-Founder/CTO Huddl.ai. Lead in building innovative solutions that combine real-time expertise and machine learning holding several patents.

Past Experience

huddi.ai
trip
cisco
Nava Davuluri

Shiva Chaitanya

CTO, Co-Founder

Dr. Shiva Chaitanya, PhD in CS and with 15 years at Netflix, Google, and NetApp applying ML including novel distributed model training, inference pipelines, and feature engineering @ Netflix recommendations aiding user growth from 90M to 250M.

Past Experience

netflix
google
netapp

Investors

Backed by operators and funds that have scaled the most trusted names in healthcare and AI.

Notable investors

Krishna Yarlagadda

Dheeraj Pandey

Chocko Valliappa

Sudhakar Ramakrishna

Ready to unburden your care teams?

Get a Personalized Demo – or – Talk to an Expert