AI Workflow Platform for Healthcare Operations

Interactly automates healthcare workflows across providers, payers, and care teams — turning conversations and fragmented data into action.

The Data-Action Gap

Healthcare is full of unfinished work.

Providers and payers generate thousands of care signals daily. Most fail in the gap between detection and follow-up across fragmented system

Care gaps 
don’t close 
themselves.

Providers and payers generate
thousands of care signals daily.

Discharge alerts are only the beginning.

Providers and payers generate thousands of care signals daily.

Prior authorization breaks down in the handoff.

Providers and payers generate
thousands of care signals daily.

The Data-Action Gap

From fragmented data to completed healthcare action.

Interactly detects signals, triggers the right workflows, engages the right people, updates systems, and tracks resolution outcomes.

Complete healthcare action.

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Complete healthcare action.

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The Data-Action Gap

Built for every side of healthcare operations

Continuously track sanctions, fraud, adverse events, andentity changes with configurable, real-time alerts.

platform pillars

Six pillars.
One governed platform.

Interactly detects signals, triggers the right workflows, engages the right people, updates systems, and tracks resolution outcomes.

Data-to-action Intelligence

Resolve routine patient-access work, route complex needs, and preserve human escalation — without replacing your EHR or contact center.

Governed Agentic Workflows

Resolve routine patient-access work, route complex needs, and preserve human escalation — without replacing your EHR or contact center.

Omnichannel engagement

Resolve routine patient-access work, route complex needs, and preserve human escalation — without replacing your EHR or contact center.

System-of-record integration

Resolve routine patient-access work, route complex needs, and preserve human escalation — without replacing your EHR or contact center.

Human-in-the-loop safety

Resolve routine patient-access work, route complex needs, and preserve human escalation — without replacing your EHR or contact center.

Continuous improvement

Resolve routine patient-access work, route complex needs, and preserve human escalation — without replacing your EHR or contact center.

Data-to-action Intelligence

Resolve routine patient-access work, route complex needs, and preserve human escalation — without replacing your EHR or contact center.

Governed Agentic Workflows

Resolve routine patient-access work, route complex needs, and preserve human escalation — without replacing your EHR or contact center.

Omnichannel engagement

Resolve routine patient-access work, route complex needs, and preserve human escalation — without replacing your EHR or contact center.

System-of-record integration

Resolve routine patient-access work, route complex needs, and preserve human escalation — without replacing your EHR or contact center.

Human-in-the-loop safety

Resolve routine patient-access work, route complex needs, and preserve human escalation — without replacing your EHR or contact center.

Continuous improvement

Resolve routine patient-access work, route complex needs, and preserve human escalation — without replacing your EHR or contact center.

The Data-Action Gap

Every patient call resolved. Every outcome measured.

A voice agent that books appointments, verifies insurance, runs intake and  follows up — all while writing back to your EHR in real time.

1M+

Monthly Patient Conversations

Across voice, SMS & outreach

30+

Healthcare Workflows Automated

Scheduling, intake, referrals & follow-ups

10K+

Monthly Patient Conversations

Enterprise-grade scale and reliability

use cases

Patient access & scheduling

Inbound calls, refill requests, intake screens, follow-ups — your AI agent picks up in under 800ms, recognizes intent, and handles 80%+ without a human.

Referral coordination

Specialty-tuned conversations: dermatology, dental, pediatrics. Sentiment-aware, multilingual, with live transcript.

Member onboarding & HRA

Inbound calls, refill requests, intake screens, follow-ups — your AI agent picks up in under 800ms, recognizes intent, and handles 80%+ without a human.

Care-management outreach

Insurance verified, identity confirmed, EHR fetched — all before the patient finishes the sentence. Complex cases handed to the right human with full context.

Patient access & scheduling

Inbound calls, refill requests, intake screens, follow-ups — your AI agent picks up in under 800ms, recognizes intent, and handles 80%+ without a human.

Referral coordination

Specialty-tuned conversations: dermatology, dental, pediatrics. Sentiment-aware, multilingual, with live transcript.

Member onboarding & HRA

Inbound calls, refill requests, intake screens, follow-ups — your AI agent picks up in under 800ms, recognizes intent, and handles 80%+ without a human.

Care-management outreach

Insurance verified, identity confirmed, EHR fetched — all before the patient finishes the sentence. Complex cases handed to the right human with full context.

Integrations

Works with the systems your team already trusts.

Interactly orchestrates across EHRs, CRMs, telephony, payer feeds, and data platforms — it doesn't replace your systems of record, it makes them work together.

Trusted by
Modern Healthcare Teams

Real stories from teams improving patient communication and operational efficiency with AI-powered workflows.

239 CALLS LIVE · 11 LANGUAGES

Voice automation for healthcare

High-end voice automation for healthcare brands and clinics: HIPAA-grade agents, 11 languages, deployed in 48 hours — no telephony team required.

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Governance & safety

Enterprise-grade security

SOC 2 Type II

We’re in our SOC observation period, with estimated completion in March 2026.

GDPR & ISO 27001

Working toward GDPR and ISO 27001 compliance, with audits available on request.